Do you have customers or raving fans?
Do you know the difference and how do you turn your customers into raving fans?
Learn how to identify what your customer really wants from you and why they might leave.
As gentle as a dove OR as shrewd as a serpent!
How do we be both in today’s business world and still be truly successful?
Do you know which daily or weekly tasks produce the most profit for your business?
Are you getting caught up with the wrong tasks that take your attention away from the real work that makes your business profitable?
Are you aware of what threats might be on the horizon for your business or industry?
Don’t get caught napping.
Do you know how to temper your language to suit the environment you are in?
Learn how to uphold your values and communicate with integrity, no matter where you are or who you are talking to.